F7 LTD F7 LTD
AI Lead Concierge · Stark & Summit County

The call you miss is the job you lose

An AI chat and voice agent that answers your phone and your website, qualifies the inquiry, books it on your calendar, and texts you the summary. Nights, weekends, holidays, and the middle of your busiest hour.

Book a Discovery Call Call 216-243-8005

Live in 2–4 weeks · Canton · Akron · Massillon · North Canton · Louisville · remote anywhere

The Problem

Nobody leaves a voicemail anymore

They call the next name in the search results. For a home-service business, one missed call a week is a job a week going to a competitor who happened to pick up.

You're on the job

Under a sink, on a roof, mid-showing, behind the chair. The phone rings and you physically cannot answer it.

It's after hours

People search for contractors at 9pm and on Sunday. Your competitors' phones are off too — that is the opening.

It's the same five questions

Hours, service area, pricing, availability, do you do X. Staff answer them all day instead of serving customers.

Chat, Voice, or Both

Two front doors, one system

Chat agent — on your website

Answers service, hours, and area questions instantly Collects name, phone, and email before the visitor leaves Qualifies the inquiry with the questions you would ask Sends the booking link or books directly on your calendar Points people to the right page instead of letting them bounce Hands off to you the moment it needs a human

Voice agent — on your phone

Answers on a new number or your forwarded existing one Conversational — no press-1-for-sales menu Collects job type, address, and timeline Books the estimate window or transfers a live caller to you Takes a callback request when a transfer goes unanswered Writes you a summary of every call

The agent identifies itself as AI. That is deliberate — pretending otherwise damages the trust you are trying to build.

How the Build Works

Five phases, two to four weeks

The clock starts when your information and access arrive, not when the contract is signed. Most delay comes from waiting on answers, so the intake is front-loaded on purpose.

01

Use-case definition · 2–4 days

We decide what the agent is allowed to do and what it must never do. Which questions it answers, which appointments it can book, when it pulls in a human. An agent built to answer everything answers nothing well.

02

Knowledge collection · 3–7 days

Services, durations, pricing, policies, cancellation rules, service area, holiday hours, the questions your staff answer twenty times a week — and the topics the agent should refuse. We separate approved facts from anything needing human confirmation.

03

Conversation and call flow · 2–5 days

The path from first question to booked appointment, transfer, or callback. Greeting, intent detection, qualification, after-hours behavior, urgent-language handling, and what happens when a transfer rings out.

04

Build and integrate · 5–10 days

Agent configured, knowledge base connected, calendar wired, phone routing set, staff notifications tested. You get a working test environment before anything touches a real customer.

05

Test, launch, train · 3–7 days

We test the awkward cases, not just the easy ones — complaints, unknown questions, failed transfers, restricted topics. You test it too and send one consolidated list of corrections. Then a walkthrough so your team knows how escalations arrive.

What It Connects To

It works with the tools you already pay for

Calendars and booking

Google Calendar Calendly Square Appointments Acuity GoHighLevel

Not every platform allows direct AI booking. Where it does, the agent books. Where it doesn't, it sends the link or captures the preferred time and hands it to you — and we confirm which before you approve the integration.

Your phone, four ways

Dedicated number — a new line for the agent, useful for ad campaigns you want to track. Forward your existing number — immediately, after a few rings, or only after hours. Answer first, then transfer — the agent triages and routes to the right person. Overflow only — your team answers normally; the agent catches what rings out.
Where It Stops

What happens when the agent can't answer

This is the part most AI vendors skip. An agent that guesses is worse than no agent, so yours is built with hard limits: it will not invent information, quote a price it wasn't given, or make a promise on your behalf.

“I do not want to give you incorrect information. I can collect your details and have a team member follow up.”

A configured fallback response

It escalates when

The answer isn't in the approved knowledge base Someone asks for a manager It's a complaint Someone wants an exception to policy The request needs professional judgment

Then it does one of

Transfers the call to your team Captures a callback request Sends you the conversation Gives your next business hours Offers to take a message

The agent is never presented as a substitute for emergency services or for licensed medical, legal, or financial advice.

Investment

What it costs

Ranges, not a bait price. Your number depends on channels, appointment types, integrations, and call-routing complexity — and you get it in writing before any work starts.

One-time build
$1,500–$3,500

Discovery, knowledge base, conversation and call flow design, configuration, calendar and phone integration, testing, launch, and training.

Monthly management
$250–$600/mo

Knowledge and hours updates, routing changes, conversation review, fallback tuning, and a monthly summary of what the agent couldn't answer.

Platform usage
At cost

Phone number, call minutes, and AI platform fees are billed at cost or paid directly by you. No markup, no bundling it into a number you can't audit.

Not included

Unlimited revisions or knowledge rewrites, third-party subscriptions, outbound or cold calling, live human receptionist coverage, emergency dispatch, and any guarantee of bookings, leads, or sales. Results depend on your call volume, your offer, and your team's follow-up — anyone promising otherwise is guessing.

Common Questions

AI agent questions, answered

How much does an AI receptionist cost compared to an answering service?+

An AI receptionist has no per-minute human billing, which is where answering services get expensive as volume grows. An F7 LTD build runs $1,500 to $3,500 once, then $250 to $600 a month for management, plus platform usage at cost. Answering services typically charge per minute or per call, so the gap widens the busier you get.

Can an AI agent answer my business phone after hours?+

Yes. You can forward your existing number to the agent only outside business hours, only when your lines ring out, or all the time. It collects job type, address, and timeline, books an appointment window, and sends you a summary before you are back at your desk.

Will customers know they're talking to AI?+

Yes, and that is deliberate. The agent identifies itself and hands off to a person whenever the conversation needs one. Deceiving callers costs you more trust than the convenience is worth.

How long does it take to set up an AI concierge?+

Two to four weeks after your information and account access arrive. The build itself is five to ten business days; most of the timeline is gathering accurate answers about your services, pricing, policies, and hours. Projects with several locations, many appointment types, or complex call routing take longer.

Do I have to change my phone number?+

No. Most businesses keep their existing number and forward calls to the agent under whatever rules they choose. A dedicated number is optional and mainly useful when you want to track calls from a specific ad campaign separately.

What happens if the AI gets something wrong?+

The agent is configured to refuse rather than guess — if an answer isn't in the approved knowledge base, it says so and captures the inquiry for a human. The monthly management report lists every question it couldn't answer, and those become knowledge base updates. Accuracy depends on the information being current, which is why hours, pricing, and policy changes need to reach us when they happen.

Is this just a chatbot?+

No. A chatbot answers questions. A concierge captures the inquiry, asks the qualifying questions you would ask, books the appointment, and hands off a summary. The measure of success is a booked call, not a pleasant conversation.

Do you work with businesses outside Stark and Summit County?+

Yes. AI agent builds are delivered entirely remotely, so location doesn't matter for this service. F7 LTD is based in Louisville, Ohio and works in person across Canton, North Canton, Massillon, Akron, Green, and the surrounding communities — and remotely with clients anywhere.

Find out what your missed calls are worth

Thirty minutes. We look at where inquiries are getting lost, what you already have in place, and the smallest useful fix. You get a straight recommendation and a price. If it's not a match, the conversation ends respectfully.

Book a Discovery Call Call 216-243-8005