Gen X Trash Talk Trivia Support

Contact us

When you contact us, include your device model, iOS version, app version, and a short description of what happened. A screenshot of an error can help — just leave out personal information.

Never send your password, verification codes, or payment details.

Trouble signing in?

Check your internet connection and make sure you're using the email address associated with your game account.

If the app displays a profile-loading error, try again. If you still can't sign in, email us with the error message and your device details.

Founders Pass purchases and restores

The Founders Pass is a one-time purchase that includes premium zingers, a Founders badge, and a one-time 500-coin bonus.

To restore a previous purchase:

Make sure you're signed into the Apple account that originally purchased the pass.
Sign into your Gen X Trash Talk Trivia account.
Open Shop and select Restore Purchases.

Restoring your pass does not award another 500-coin bonus. If your purchase or benefits aren't appearing, contact us for help.

Apple handles App Store payments and refund requests. To request a refund, visit Apple's Report a Problem page.

Game or progress issues

If a game freezes, a result doesn't save, or your coins or power-ups look incorrect, email us with:

What you were doing when the issue occurred.
Any error message you saw.
Your device model and app version.
A screenshot, if available.

If you spot an incorrect trivia answer, include the question and answer choices so we can investigate.

Delete your account

To delete your game account, open Settings, select Delete Account, and confirm your password when prompted.

Successful deletion removes your sign-in account, game profile and history, leaderboard record, and associated purchase-service customer profile.

If the app reports that deletion could not finish, retry or contact us for help.

Deleting your game account does not automatically issue a refund or remove purchase records held by Apple.

Privacy

For information about how the game handles account information, purchases, and game progress, read our Privacy Policy.